Domestic Seller: Saikenkai General Incorporated Association
Representative: Hikaru Kakuhara
Supervising Doctor: Yoshito Kobayashi
Address: Rinko Tsunashima Building, 1-7-10 Tsunashima Higashi, Kohoku-ku, Yokohama-shi, Kanagawa, Japan

Phone Number: 070-3542-0076
Email Address: info@mt-diet-clinic.com
Product Price: From ¥20,500
Additional Fees: Shipping fee ¥3,000
Payment Method: Credit card
Product Delivery Time: Ships within 2 days after prescription approval via online consultation
Delivery Method: Yamato Transport (Shipping within Japan only)

Returns, Defective Products, and Cancellations:
Cancellations due to customer convenience after the order is completed (sales contract established) are not accepted unless specifically approved by our company.
Please note that we generally cannot accommodate issues such as forgetting to apply a coupon. However, we may consider requests made within one day of purchase.

Product Exchange Due to Initial Defects:
We take every precaution to ensure the quality of our products. However, if you receive a different item than ordered or a damaged/defective product, please contact us within 7 days of delivery. We will promptly arrange a return or exchange.
In the case of returns due to product defects, we will cover the return shipping cost. Please send it via cash on delivery.
However, we cannot accept returns or any claims, even for defective products, under the following circumstances:

• If the product has been damaged, soiled, or altered by the customer

• If you fail to contact us within 7 days of receiving the product

• If the product is returned without prior notice

• If the product does not meet the customer’s personal expectations or preferences